Finance and Insurance Compliance
FCA regulations is designed to ensure that all your customers are treated fairly and that you are assessing your customer’s needs every time you offer or sell regulated products such as finance and general insurance. You must also make sure that you provide clear, consistent, and fair advice each time, and you must have the ability to demonstrate that this is done for every sale.
Our Peak system is designed to be used as an online customer facing showroom tool specifically for motor dealerships, and makes the entire demands and needs process easy, by laying down bespoke qualification questions and capturing the answers. By using a digital solutions to capture your customers’ demands and needs, you are provided with the ability to provide an Initial Disclosure Document (IDD), for general insurance providers, an Insurance Product Information Document (IPID), and a function to quote for GAP insurance and provide customers with the appropriate and necessary prescribed information in conjunction with these sales. For finance customers the process will capture questions of affordability, suitability, and commission disclosure. All data is real time and date stamped, providing you with the peace of mind that all information is captured, evidenced and easily retrievable for audit purposes.
All of this makes for a more professional approach to motor finance and general insurance and gives your customers peace of mind in the knowledge that they were given sufficient information to make an informed decision.
- We focus on training car dealers and employees on the most important compliance issues they’ll face
- We offer a compliance certification that proves your employees are educated in all areas of automotive compliance
- We understand that dealerships are busy and that compliance is just one of many challenges to address each day
- Don’t wait until your dealership faces a compliance problem to get educated!
It’s one thing to learn why the compliance components are important, it is another thing to figure out how to execute the paperwork in a compliant fashion
Continuous education is a crucial component to ongoing compliance
Separate, focused curricula for everyone who contributes to a dealership’s compliance initiative, from the Sales Person and Billing Clerk to the F&I and Sales Manager
We put in place a process which outlines the steps a business must take to accomplish its Compliance objective. These components include conducting a risk assessment, developing policies and procedures, provide training and conduct periodic audits.